- 1) Eximbayの決済手段でカードの決済が行われる場合、お客様に届くカードの請求書名はEXIMBAY.COMと記載されますのでご参考ください。
- 2) 本決済手段はEximbayから提供しておりますのでwww.eximbay.com から請求されます。
- 「コンビニ決済は30万円未満のみ可能です。」
Description
explanation
Warranty
We guarantee our repair service for one year from the date of your order.
During the warranty period, if you send the product to us for repair, it will be sent to the LG Service Center in Korea for repair.
Please note that in the case of free repair, the customer will be responsible for the round-trip shipping fee, and in the case of paid repair, the customer will be responsible for the round-trip shipping fee and the repair fee.
Regarding delivery
All products are shipped from Korea.
We will send the product to the address you entered. Please note that if the address is unknown, the product may not be delivered.
Standard Shipping: 5-7 Business Days from Shipment to Delivery
EMS/DHL/FEDEX special shipping: 3-5 business days
About returns
Only unopened items can be returned for customer's convenience.
- In this case, the return shipping fee will be borne by the customer.
- We charge 20% of the product price as a restocking fee.
- If the product is defective, we accept returns within one week after receiving the product.
- We do not accept returns for orders other than 30 days after the order date.
- If you attach a photo or video when making an inquiry, we can respond more quickly.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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配送はどのような配送になりますか？ヤマト運輸ですか？
Qxpress(Sagawa, Ecohai 海外配送サービス)を利用して韓国から日本まで約1週間かかります。
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How long is the delivery to Tokyo
Hello,
it takes 4-7 business days.